Responsible Gaming

Our Commitment to Players

CaribouStar Lottery is committed to promoting a responsible and safe environment for all our users. We believe that lottery play should be an enjoyable entertainment experience. Our platform is designed for Canadian adults, and we encourage everyone to play responsibly and within their means.

This page provides information and resources to help you make informed decisions about your lottery participation.

Tips for Responsible Play

Maintaining a balanced approach is key to enjoying lottery games. Here are some tips for responsible participation:

• Play for Fun: View lottery games as entertainment, not as a way to make money or solve financial problems.
• Set a Budget: Decide on a discretionary spending limit for entertainment, including lottery tickets, and stick to it. Never spend more than you can comfortably afford to lose.
• Know the Odds: Understand that lottery games are based on chance and that the odds of winning large prizes are low.
• Balance is Key: Ensure that playing lottery games does not interfere with your daily responsibilities, relationships, or financial well-being.
• Take Breaks: It is healthy to take regular breaks from playing.

Understanding the Signs

It is important to be aware of your own habits. If you are concerned about your own participation or that of someone you know, consider if you (or they) are:

• Spending more money or time on lottery games than intended.
• Having difficulty controlling, stopping, or reducing participation.
• Feeling that participation is no longer a form of entertainment.
• Allowing participation to affect relationships, work, or financial stability.

Resources for Canadians

If you or someone you know needs support, confidential help is available from various Canadian organizations. These services are non-judgmental and can provide guidance and resources.

Note: The following are examples of resources. Please refer to your provincial health services or gaming corporation for official local support.

• Provincial Helplines: Most provinces in Canada have a dedicated, confidential helpline for responsible gaming. (e.g., ConnexOntario, AHS Addictions Helpline in Alberta).
• Canadian Responsible Gaming Council (CRGC): A (fictional) national organization providing information and resources on responsible play.
• Provincial Lottery Corporations: Websites for organizations like OLG (Ontario), BCLC (British Columbia), and Loto-Québec provide official information and self-exclusion tools.

Self-Exclusion

Self-exclusion is a voluntary program offered by provincial gaming operators that allows individuals to take a break and exclude themselves from accessing lottery and gaming products for a set period. We recommend visiting your local provincial lottery corporation's website for more information on how to participate in these programs.